Frequently Asked Questions

Frequently Asked Questions


PawPlex is a serious approach to pet health. Made for the owner with high standards and higher expectations. From our lab to your home, our products are the no B.S. way to support your pet’s health.

An owner’s choice for high quality, bioavailable supplements that supports better pet health with obsessively researched nutrients, science-backed recipes, and all-natural ingredients to enhance a pet’s life. PawPlex is a 360° approach to enhancing the health of your pet. All in one premium package. Because more time with them is more fun for you.


When PawPlex arrives, simply add the recommended serving size (depending on your pet's weight) to wet or dry food. If preferred, add a splash of water and stir to coat dry food. You can split up your daily serving size between meal times to coordinate with your pet's feeding schedule, if needed. 


Introducing anything new to your pet's diet can come with acute risks. There is always a chance your pet may experience some slight stomach discomfort or loose stool which should subside within the first few days. If you notice any symptoms persist, we recommend pausing the use of PawPlex and speaking to your veterinarian, as well as getting in contact with our PawPlex team at support@pawplexlabs.com


Great question! PawPlex was formulated for fully-developed pets, which depending on the breed, can be as early as 9+ months. Our serving sizes are intended for a matured animals, so we recommend starting PawPlex once your pup or kitten has transitioned from childhood to adulthood. We hope to see your furry friend join our PawPlex family in the future!


PawPlex is packed with a variety of vitamins and nutrients, offering endless, ongoing benefits. When taken on a regular daily basis, most pets will begin to see results as soon as 4- 6 weeks.


All orders are processed within 1-2 business days and shipped with USPS priority shipping which is expected to arrive within 2-3 business days in the United States. International orders are shipped with DHL and expected to arrive within 5-10 days, depending on location. 

For more information on shipping + returns, click here


We've conducted palatability testing amongst pets to make sure our formula is as tasty as possible, even with some of the pickiest pets we know. Rest assured, your first subscription box includes a free sample pouch for you to try. If your pet isn't a fan, return your sealed full-sized pouch of PawPlex within 30 days for a money-back guarantee. Please reach out to our team at support@pawplexlabs.com to process your return. 

For more information on shipping + returns, click here.


Save 20% when you subscribe to PawPlex on a recurring basis. This is the best way to ensure your pet never goes a day without their essential nutrients. Not ready to subscribe? Purchase a single pouch of PawPlex so your pet can dash, jump, and play to the fullest. Good things come to well-nourished pets, and they deserve nothing less than our best. 

Purchasing PawPlex is a simple 1, 2, 3 process! 

1. Select our Canine or Feline supplement.
2. Choose to Subscribe & Save 20% off or a One-Time Purchase.
3. Place your order and get excited to give your pet the very best.


Absolutely! Be sure to create an account to manage your subscription in our customer portal where you can modify, cancel, or update your subscription and account information. If you do not see your upcoming orders in your portal or have any account issues, please reach out to support@pawplexlabs.com for additional assistance.